Excellent customer service — A Relief & Joy.
Yesterday was frightening to me.
I looked at my views. There were zero.
The afternoon nearly finished without one read or look at any of my stories. Confusion and dismay slammed into my thoughts.
What had I done? Did I break any writing rules? Did I offend Medium’s policies? Was the mistake mine? What can I possibly do about being…oh no…SUSPENDED!
What options did I have? I immediately sent a help ticket into Medium requesting assistance. Recently, I read accounts about Medium being slow to respond or not responding at all. My hopes were not high.
Next, I did a Google search about accounts suspended on Medium hoping to find about how other’s dealt with the same situation.
Read several posts.
Unsatisfied, I kept searching and then I found a post with a Medium email help address. I believed this might be different from the help ticket I already submitted on Medium’s site. I sent another request for aid with my suspension issue.
